Posted on December 8th, 2010 1 comment
Hey Everybody I’m finally writing a review (sorta) of Ciplex.com
I’ve gotten seriously mixed reviews and thoughts from allot of customers, most of my readers couldn’t even get through to a sales rep to ask the right questions and just got an automated machine telling them to press extensions but never gives right information.
I’m not sure of their prices but what I can tell is there customer service is terrible but there design looks top notch, so theres a serious risk involved.
SO I will list some of the reviews below but first heres a seriously researched quick review of Ciplex.com
Out of a possible 10 point average: 5/10
Customer Service: 2 / 10 (Horrible)
Web Design: 8 / 10 (Great Design)
Web Development: 3 / 10 (India Outsourced)
Project Management: 4 / 10 (Rushed and Impersonal)
————————————-If negative stars were an option, I would give Ciplex -10I cannot even explain what a horrible experience it is working with this company, because they block you at every step of the way instead of helping the development process along.The are an LA-based company but outsource all of their work so you can’t get answers in a timely manner.The project managers are useless.They do not at all live up to any of the promises they make, complete the project on time, or honor the agreed upon terms of their contract.Funny, when I have been speaking to people about the horrible process I have been going through with them, I have heard that other people have heard bad things about them and their level of service and unprofessionalism.I just wish I would have known before because I could have just set my money on fire and had a better experience and end product.We continuously have problems with our site and have had to bring in other programmers to patch things up.Our shopping cart function constantly breaks.To the owner, please stop contacting me. It would have been helpful during the process but not now when you are just trying to get a better review.- Alex E
—————–This company is the BEST website design company in LA. Seriously, these people know how to create websites, generate traffic and change your business model into a success in ways I could never have imagined. The next time you need an improvement or design for your company’s website go to Ciplex.- Paul R
I’m writing this to let other people know abut Ciplex before they get tangled into a contract.
I asked Ciplex for a quote on a NPO website. They quickly responded with a professional reply. I was excited to see how wonderful this company was.
After exchanging several email with one of their agents the agent got angry with me because I wanted a simple website, yet I had a huge budget. He told me that I wasn’t completely explaining what i wanted.(apparently my budget was too high for what i wanted) After trying to explain this, he became very short with me, like he was a teenager that just got their feelings hurt.
Thankfully, I didn’t end up tangled into a contact with them, this was before a proposal was drawn.
Watch out when it comes to CIplex.
Pros: Nice Designs
Cons: Horrible Staff
- Bill Shepard
Great company to go with.
My company went in to a meeting with Ciplex, explained exactly what we wanted. Not only did they give us what we asked for, but the designers added even more than we expected.
Pros: Crisp clean designs
Cons: Can’t think of any